MEMBER SATISFACTION SURVEY SAMPLE QUESTIONS – for best results, keep it anonymous!
Thank you for being a member of (club name)! To help us improve, please take a couple of minutes to tell us about your experiences so far. We appreciate your membership and want to make sure we’re meeting our member’s needs as best as we can.
- How satisfied are you with (group name)?
- Totally satisfied
- Pretty happy
- It needs improvement
- It’s awful
- Please explain your answer:
- Do you have any suggestions for improvement?
- How many events have you attended in the past X months?
- We know Moms are busy. Is there anything we can do or improve upon to make it more likely for you to attend events?
- What activities would you like to see added to the activities calendar?
- What are your favorite events to attend?
- What are the best days/times for your family to attend events?
- Is (group name) meeting your needs? If not, how can we improve?
- How can we make you feel more valued and appreciated?
- Do you have any concerns about hosting events at your home? If so, what are they?
- Do you plan to renew your membership? Why or why not?
- Our member elections are held in _____. Would you like more information about becoming involved in a committee or holding a Board position? If so, which one?
- Vice President
- Sunshine committee, etc. List them all.
- None right now, thanks.
- Do you have any other concerns you’d like to address?
Thank you for taking time to complete this survey!
Click a link below to see sample questions for each Moms Group member survey type: